Privacy Policy for Stervana
Effective Date: 01/01/2024
Welcome to Stervana! This Privacy Policy describes how Stervana ("we," "us," or "our") collects, uses, and protects the personal information you provide when using our website (https://www.stervana.com) and our services. By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
Information You Provide: When you contact us, schedule services, or fill out forms on our website, we may collect personal information such as your name, address, email, and phone number.
Automatically Collected Information: We may use cookies, web beacons, and other tracking technologies to collect information about your visit to our website, such as your IP address, browser type, pages visited, and interaction with our website.
2. How We Use Your Information
Stervana uses the information we collect for the following purposes:
To Provide Services: To fulfill your service requests, manage appointments, and deliver services.
To Improve Customer Experience: To enhance and improve our website and customer service.
To Send Updates and Marketing Materials: We may send you updates, newsletters, and promotional information about our services. You may opt-out of marketing communications at any time by following the unsubscribe instructions in these communications.
For Legal and Security Reasons: To comply with legal obligations, enforce our Terms of Service, and protect the rights, property, and safety of our customers and business.
3. How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website and conducting our business. These parties are obligated to keep your information confidential and use it only for specific purposes.
Legal Compliance: We may disclose information if required by law, in response to legal processes, or to protect the rights, property, or safety of Stervana and others.
4. Security of Your Information
Stervana takes reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, or restrict how we process your information. If you wish to exercise any of these rights, please contact us at sterling@stervana.com.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.
7. Children's Privacy
Stervana does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page, with the updated date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Stervana
sterling@stervana.com
(214) 326-0887